Jacksonville's
Hometown Builder

To whom it may concern,

I would like to take a few minutes and share my amazing experience buying a home from Providence Homes. More specifically, my interactions with Erik Head and Jack Dycus.

By the time we made it to Providence Homes and spoke with Erik Head, my wife and I had already visited Nocatee three times and had talked with dozens of agents and had seen at least 50 different houses. We thought there was nothing new to learn about homes or Nocatee. Well...that was not the case. Erik Head welcomed us as if we were family right from the start. He was clear not only did he know everything about Providence Homes, but he was 100% certain there was no better home for us. Within minutes, my wife and I knew we were going to buy a Providence Home...but which one? Erik spent time with us asking questions about what are needs were. It didn't take long before he took us to a house being built that fit our needs. It was perfect.

If there is one thing that is more stressful than buying a home...it would be buying a home when you live 12 hours away. I'm pretty certain we asked in the neighborhood of 300 questions of Erik. Each time...without fail, he answered our questions and calmed our concerns. Every time we visited Nocatee, Erik made time to meet with us and catch us up on what was happening with our home. I would go as far as saying Erik was as knowledgeable about the talking points of Providence Homes as he is with the construction and construction phases of the homes.

Erik made the entire home buying process enjoyable. If I had the money...I would buy another home from Erik. Since I don't I plan to send all of my friends to him.

Jack Dycus continued where Erik left off. Not sure if we were the first family he did an initial plans review with over the phone or not...but we couldn't tell. Every time Jack called us to update us on the construction status, he made sure we understood what everything meant and took the time to answer all of our questions. By the third phone call I felt Jack was more like a family member checking in on my house and sharing the information, than an employee being paid to do so.

Jack made it clear from day one that if there was something he wouldn't like in his own house...then it wouldn't be good enough for our house. Jack met us at our home every time we flew down from Maryland. Each time he updated us on the status and what was next. During the final walk through he assured us the items we identified as needing fixed...would be in fact fixed by closing. Additionally, his knowledge and experience really helped when he walked us through the house and explained how everything worked.

By the end...I really felt as if Jack would at my house once we moved in with a welcome to the neighborhood gift...at the very least he would be a regular friend who would come over and help us with any 'construction' type things.

In short...my wife and I can't imagine buying a home with any other builder.

Thanks.

Chris Eder